No we only provide driver service.
You can reach us at our toll free no and our agents will note the required details such as name, date, time, pick up, drop location and details of your car. Once all the details are in place we will explain the charges for the booking and send you the confirmation of the booking in a couple of minutes along with the driver details.
Our charges vary on what time and type of service you are going to book. But our base prize starts from 50 AED an hour. Outside Dubai or travelling to another emirate carry additional charges and different rates.
Yes all our Chauffeurs are well verse with English and they can fluently communicate.
Yes we do have Arabic speaking drivers and upon your request we can assign them to you.
Yes we do have French speaking drivers and upon your request we can assign them to you.
Yes we do have Hindi speaking drivers and upon your request we can assign them to you.
They are good with roads but sometimes if they need assistance in finding place, they use google maps.
Our Chauffer’s have over 3 years of local UAE experience and more than 5 years’ experience with driving sector.
If there is overtime on any services we provide, then there are additional charges depending on the type of service you have chosen.
Our chauffeurs can wait for maximum 15 minutes after your booking time.
Yes, you will be charged as per your type of booking and the rates provided to you.
Yes you can request for the same chauffeurs but it depends on the availability of the chauffeur.
To cancel or amend a booking, we recommend customers to call our toll free number two hours prior you’re booking to avoid cancellation charges.
You can make a payment using your credit, debit, online or cash
Yes you can and we can set up a meeting whenever you are available.
No there is no trial period policy in the company, but if you don’t like the driver services then we can provide you with a replacement.
Yes we can provide all the driver’s documents such as emirates id and license copy.
No we provide transportation for the driver to the pickup location and from the end location.
Yes, you may do the booking however all documents should be available inside the vehicle such as registration cards (mulkia), insurance coverage of the vehicle and trade license of the rent a car company. Any police fine due to the non-availability of these documents shall be passed on to you.
Our operational team is available 24/7, 365 days a Year.
We are operate within the Dubai city limits. We also provide drivers going or coming to Dubai from all other Emirates.
Yes we do Background Checks and not just in the UAE, but we also conduct back ground checks in their Home Countries. In fact all our Chauffeur’s are required to get a Police Clearance Certificate from their home countries before they join us.